Contact information
Limited details used for verification and fraud prevention.
Account management
Submit a secure account-deletion request. Our team will verify your account and confirm when the process is complete.
You can submit a request here, or use Settings → Delete Account inside the LUDINO app.
Enter your User IDLocate the 8-digit User ID shown on your LUDINO profile and enter it in the request form.
Confirm your passwordEnter your account password. If one is not set, create it from the app’s Settings page first.
We verify your requestOur team confirms account ownership, checks for pending payments, and reviews remaining in-app currency.
Receive confirmationAfter the account is approved and deleted, you will receive a final notification from LUDINO.
Both fields are required.
Most account information is removed through the deletion process. Certain records may be retained where needed for verification, security, legal, or regulatory purposes.
Limited details used for verification and fraud prevention.
Records required for legal, safety, and security purposes.
In-app purchases and payment records required by financial regulations.
Relevant personal details if you registered as an agency or talent.
By submitting a deletion request, you acknowledge this data-retention policy.
Contact our support team if you cannot find your User ID, set a password, or submit the form.
We’ll send your account details for verification. Account deletion may be permanent after approval.